Terms & Conditions

Welcome to Vietnam Visa Portal

Welcome to www.vietnamvisaportal.com. We are pleased to inform you that www.vietnamvisaportal.com is an E-commercial website in Vietnam specializing in processing Vietnam visa approval letters. We are not affiliated with the Government. Our mission is to provide valuable services to help customers understand visa applications, visa processing, and visa requirements related to Vietnam Visa Portal.

Terms of Use

We may update the terms of use of the Site without notice. By using or accessing the Vietnam Visa Portal Services, you agree to the following terms.

Please read this General Terms of Service Agreement carefully, as it contains important information regarding your legal rights and remedies.

1. Overview

This Universal Terms of Service Agreement (“Agreement”) is entered into by and between Vietnam Immigration Services Limited and you, effective as of your use of this website (“Site”) or the date of electronic acceptance. This Agreement outlines the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (“Services”), in addition to any specific terms and conditions applicable to particular Services.

By using this Site or purchasing Services, your use signifies that you have read, understood, acknowledged, and agreed to be bound by this Agreement, along with the following policies and applicable product agreements incorporated herein by reference:

• The terms “we,” “us,” or “our” refer to Vietnam Visa Portal.
• The terms “you,” “your,” “User,” or “customer” refer to any individual or entity accepting this Agreement, accessing your account, or using the Services.

Vietnam Visa Portal reserves the right to change or modify this Agreement and any policies or agreements incorporated herein at any time, effective immediately upon posting to this Site. Your continued use of this Site or the Services after such changes constitutes your acceptance of the Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services. Vietnam Visa Portal may occasionally notify you of changes by email, so keeping your account information current is crucial. Vietnam Visa Portal assumes no liability for your failure to receive email notifications due to an inaccurate email address.

2. Eligibility; Authority

This Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are at least eighteen (18) years of age, recognized as able to form legally binding contracts, and not barred from purchasing or receiving the Services under applicable law.

If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind the entity to the terms and conditions of this Agreement. If Vietnam Visa Portal finds you lack such authority, you will be personally responsible for the obligations under this Agreement. Vietnam Visa Portal is not liable for any loss or damage from reliance on instructions believed to be genuine from an authorized representative of your entity. If there is doubt about the authenticity of any instruction, Vietnam Visa Portal reserves the right to require additional authentication.

3. Accounts; Transfer of Data Abroad

• Accounts: To access some features or use some Services, you must create an Account. You represent and warrant that the information you submit when creating your Account is accurate, current, and complete, and you will keep it updated. Vietnam Visa Portal reserves the right to suspend or terminate your Account if it has reason to believe your information is untrue, inaccurate, out-of-date, or incomplete. You are responsible for all activities that occur under your Account. Notify Vietnam Visa Portal immediately of any security breach or unauthorized use. Vietnam Visa Portal is not liable for any loss due to unauthorized use, but you may be liable for any loss Vietnam Visa Portal incurs.
• Transfer of Data Abroad: If you visit this Site from a country other than where our servers are located, your communications with us may result in transferring information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

4. Availability of Website/Services

We aim to provide this Site and the Services 24/7. However, the Site may occasionally be inaccessible for various reasons, including maintenance or causes beyond our control. We assume no liability for any interruptions or outages.

5. General Rules of Conduct

You agree to the following:

1. Your use of the Site and Services will comply with this Agreement and all applicable laws.
2. You will not collect or harvest any non-public or personally identifiable information without prior written consent.
3. You will not use the Site or Services for illegal activities or activities promoting terrorism, violence, spam, hacking, or infringement of intellectual property rights.
4. You will not copy, distribute, modify, or alter any part of the Site or Services without authorization.
5. You will not access Vietnam Visa Portal’s content through unauthorized means.
6. You will not resell the Services without prior written consent.
7. You agree to provide identification as required for verification.
8. You consent to allow Vietnam Visa Portal to record calls regarding your account.
9. Vietnam Visa Portal reserves the right to modify or discontinue any aspect of the Site or Services, including prices and fees, at any time.

6. Additional Reservation of Rights

Vietnam Visa Portal reserves the right to deny, cancel, terminate, suspend, lock, or modify access to any Account or Services for any reason, including correcting mistakes, protecting stability, complying with legal requests, preventing fraud, or avoiding liability.

7. Links to Third-Party Websites

This Site and the Services may contain links to third-party websites. Vietnam Visa Portal is not responsible for the content, terms, conditions, privacy policies, or practices of any third-party websites. By using this Site or Services, you release Vietnam Visa Portal from any liability arising from your use of third-party websites.

8. Limitation of Liability

Vietnam Visa Portal and its affiliates are not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or Services, even if advised of the possibility of such damages. The total aggregate liability shall not exceed the amount paid for the Services.

9. Fees and Payments

You agree to pay all prices and fees due for Services purchased at the time of order. Vietnam Visa Portal reserves the right to change prices and fees at any time. If unable to charge your Payment Method, Vietnam Visa Portal may pursue lawful remedies, including immediate cancellation of Services. Refunds are processed by the payment provider and are subject to their policies.

10. Indemnity

You agree to indemnify and hold harmless Vietnam Visa Portal and its affiliates from any claims, losses, liabilities, and damages arising from your use of the Site or Services, violation of this Agreement, or violation of any third-party right.

11. Successors and Assigns

This Agreement shall be binding upon and inure to the benefit of the parties and their successors and assigns.

12. No Third-Party Beneficiaries

This Agreement does not create rights in any third party and is not intended to confer benefits or remedies to any third party.

13. Compliance with Local Laws

Vietnam Visa Portal makes no representation that the content or Services are appropriate in every country or jurisdiction. Users are responsible for compliance with all local laws.

14. Titles and Headings; Independent Covenants; Severability

The titles and headings of this Agreement are for convenience only. Each covenant and agreement shall be construed as a separate and independent covenant or agreement. If any provision is held illegal or invalid, the remaining provisions shall remain in full force and effect.

15. Contact

If you have any questions about Term of Services, Privacy Policy, please contact us by email or regular mail at the following address: Email: info@vietnamvisaportal.com